Reviews

These guys did an amazing job and were very prompt and professional. I would highly recommend them to all of my friends and family!!

5 Stars! Reliable Heating and Air Conditioning lives up to their name in every possible way. These folks are professional, honest, and dependable—exactly what you want when trusting someone with your home. They were easy to talk to, answered all my questions without any pressure, and clearly knew their stuff. You can tell they take pride in their work and stand behind it. And let me tell you, these are true Americans—hardworking, no-nonsense, and the kind of people you want on your side when things heat up (or cool down). You could practically hear bald eagles screeching in the background as they finished the job. Highly recommended. Reliable isn’t just their name—it’s how they operate.

Our church, Mt. Olive Missionary Baptist, recently had an air conditioning issue. Cody and Brandon are awesome to work with! Excellent work, no overcharging, very patience, dependable, on time, I could go on and on about them! I highly recommend Reliable Refrigeration for all of your HVAC issues and needs!

Reliable Refrigeration was great to work with. Cole and Brandon were professional, knowledgeable, and made the entire process easy. Their pricing was reasonable, and the quality of work exceeded expectations. I would highly recommend them.

Very knowledgeable and experienced team. Brandon came out as we had concerns with mold in the 20 year old HVAC system in the house we just bought recently. He inspected it, let me know the full extent of the issues and what our options were. New unit and ductwork installed. Brandon and his crew made sure it got done within a day so that my family did not go without heat. He was excellent at staying in contact with me throughout the scheduling and installation process. He answered and all questions asked. Would highly recommend to anyone looking for a great local HVAC company!

Very cool company, got back to me instantly and with fair pricing

Call late at night came next morning ever nice and great work would use them again 5 star

Great service from Brandon and his group! Call them when you want a guaranteed repair

🏡We own a very old historic home and spoke with several HVAC companies to have central heat and air installed. 🏡It was a VERY complicated job and we felt most comfortable going with Reliable Refrigeration after speaking with several different companies in the area. 🏡 They took the time to figure out the best plan for this old home and were willing to do it right and what was best for our family and the home. 🏡Bottom line, Brandon and Cole are good people with a great company!

Great service from the Company, Brandon was able to identify the ongoing issue in our house and explained to us the possible solutions and next steps. Definitely hiring them again

I chose Reliable Refrigeration because of cost and positive reviews of the Goodman brand they provide. This was a great choice! They have done exactly what they committed to on timing and price. The installation was quick and on schedule. I received text or calls through the process from quotation to completion answering my questions and giving updates. Brandon and Cole were polite and professional making the experience more pleasurable. I highly recommend them!

These guys done a great job, they get a 5 star rating from me.

Brandon is very fast and efficient. Prices and response times are excellent.

Cole and Brandon were great to work with, timely and good communication. Thanks guys

Reliable Refrigeration lives up to its name. Brandon and Jason showed up the same day I called and diagnosed the issue quickly. What could’ve been a stressful situation, considering it’s in the 20s, turned into a smooth, hassle-free experience. It’s rare to find a company that combines skill, honesty, and great customer service so well. Thank you, gentlemen!

We have used Reliable Refrigeration a couple of times now and Brandon and Cole are both very professional and friendly- excellent customer service. They are good about communicating their anticipated arrival time as well as taking time to explain the repair.

Exceptional Crew with Great Service! These guys replaced my existing ductwork in less than day. Highly recommend!

Great company. Quick, reliable, and affordable. Cole is great. Took care of us on a last minute call.

Very Reliable. Our unit went out. We called Brandon and he showed up in about an hour. He ordered our unit the same day and we were up and running in no time. Very reasonable price.

Called them with issues about my heat not working. They were quick to come out that day. Cole found the issue and fixed it quickly. He explained every step of what he was doing. Reliable refrigeration will continue to get my business.... reasonably priced and quality work!!!!

Brandon and Mike are very nice. They completed a very difficult job with a great price. I will refer them to anyone.

They did really good work. They were very helpful at letting me know when they would be here and checked out everything. They were recommended to me and I would highly recommend them to anyone needing their services.

Great job! Very professional! We had a difficult job and the guys stuck with it and got it done! Will use again!

Brandon and Cole came to install a new unit and duct work they were fast efficient and did everything they said they would do and more

Brandon came to replace my Hvac unit in the Truine Tn area. He was kind and polite. He toke the time to answer my questions. I would recommend Him and the company.

Cole was prompt, professional, friendly and very thorough in servicing my HVAC unit.

Great guys running a great service, great prices for the work they do. Highly recommend

Would recommend to anyone very friendly and professional will not leave until they find the problem!! Very affordable service fee! Give them a call!

Serviced my mother in laws unit! Highly recommend! Great communication the whole time and overall Great work!

Excellent service. Highly recommend.

Reliable Refrigeration did an outstanding job replacing our air ducts downstairs and installing a new split unit for the upstairs. The team was efficient, professional, and the work was completed in a timely manner. Our home is now much more comfortable and we couldn't be happier with the results. 5 stars!

Timely and quality service at a very fair price. Super nice guy too.

Reliable refrigeration is DEFINITELY the best company I’ve ever dealt with! The work is done down to the very best quality and the consistency at which they work is outstanding! I’d recommend them to any and everyone needing this work done

They installed 2 split units and duct for a new house I was overseeing for my daughter and son in law.They did a great job!! Trustworthy and done in a timely manner..Very good and professional group.Highly recommend them.

Good work and a great price. They are awesome! Brandon got me set up in 2 days with a new unit.

Brandon came out the same day I called and figured out what I needed. He had every thing installed in one day. He was very helpful and does good work. Update: After the initial work I had Brandon come back and do a complete update to my ducting. His team added individual ducts to each vent where my home hand an old collective still ducting in the floor. It took them about 3-4 hours and did a awesome job.

Brandon and Cole are friendly and easy to work with. Fair priced and knowledgeable

Did a great job. Cleaned up. After their self's

Reliable Refrigeration installed a mini-split in our upstairs office and did excellent work. Very fair pricing and great folks to deal with. We will continue to use them for our HVAC needs in the future!

I was without air-conditioning for a while and I called Reliable Refridgeration LLC. They promptly came out. Cole did his assessment and ordered the parts that were needed. He did a wonderful job and great quality work. It's hard to find people that have the ethics that this company has! They are beyond professional and reasonably priced compared to some of the competitors. I highly recommend this company for all your HVAC needs. Thank you!

They got here super fast and for a great price. Had a capacitor go out on my unit and within an hour of me calling it was fixed up and good to go.

Fast excellent service fo fix our AC in this June heat. Very responsive to messages and arrived at the scheduled time. We will definitely use again and would highly recommend to others as well!

Cole came out after hours and had our ac unit fixed in it no time. He’s a really great guy and I would recommend him anytime!!!

I would recommend this company to anyone! They were professional, worked me in Immediately, kind, and affordable. They will always have my business!

Cole came out to my grandparents house this afternoon and offered fast and quality customer service. Great personality and very knowledgeable, he explained the process well and kept it straight, simple and to the point. Will be using him again for future HVAC needs.

Reliable Refrigeration was excellent came the same day diagnosed and fixed problem perfectly!

Helped us out with fast and friendly service during an emergency situation. Would recommend to friends and will use them again in the future. Reply

They were fast and did a great job

Very professional work! Good honest dependable guys! Would recommend to any one! Randy and Lisa Atkins

They do great work. Very professional. Would definitely recommend them to anyone.

They are to great to work with. Very honest and they have the kind of attitude you enjoy working with. Highly recommend them.

Professional, quick, reliable, honest, and stands behind their work. Definitely would recommend.

Brandon is very professional and gets the job done in a timely manner. Highly recommend!

This is the best company I’ve ever used!!!!! They came out when they said they would and on top of that they went above and beyond. They cleaned everything up and made sure I was happy before they would even start packing up their tools. They are amazing and they have the best prices around l. Highly recommend them to everyone.

These guys have been good with communicating and do great work really making sure things are done correctly!!

No games, no upsell, no stress. Reliable Refrigeration showed up on time, knew exactly what they were doing, and got it done right. This is how HVAC service should be. 10/10 recommend

Brandon and Cole know their profession well, and their customer service is top notch. As a real estate investor, and rehabber, having relationships that I can count on are paramount! They do what they say they are going to do, their pricing is super competitive, and I’ve already had a far better experience with this company over others. I have high expectations for people I work with, and Brandon checks all the boxes. Would definitely recommend them to others without hesitation.

Our HVAC unit went down at the beginning of the ice storm. Brandon came out and checked it. Had a new unit installed quickly. Brandon and the rest of Reliable did an excellent job and did a great job cleaning up when they were through.

My unit was not working. I called Mr. Crabtree in Sunday and he was here in Monday to fix it. They came in, looked at it, told me what was wrong and had it fixed in less than 30 minutes. The entire crew is so friendly. Give them a call if you ever need any work done.

These guys showed up and showed out when I was in a real bind , quickly diagnosed my refrigeration problem and had me back up and going and the final bill was Very Agreeable! But this day went way beyond this I got to meet Cole Crabtree one heck of a guy very much a Family man and just a heck of a nice guy ! I highly recommend Reliable Refrigeration

Very professional and fast service. We were out of heat and needed repair. I called Reliable Refrigeration and Cole came quickly with everything needed to get our unit up and running great again. I highly recommend these guys!

We have enjoyed our new mini split in our shop! Thank you so much! Very knowledgeable & easy to work with.

Cole got my shop hooked up with a mini split, thanks again

BEST CUSTOMER SERVICE BAR NONE COLE WAS THE MOST RELIABLE TECH FROM ANY COMPANY I HAVE PREVIOUSLY USED!!! I would definitely recommend and give a 20/10 service review if you’re reading this you have found the Answer! Thanks again!

Brandon and his crew were awesome!! Got my unit back up and going fast, and found another issue under my house. Thank you Guys!!

Cole and his Reliable Refrigeration crew came out and replaced and added some ductwork that no one else seemed interested in touching. Would highly reccomed. Fair price and honest people.

We hired Reliable Refrigeration to do a basic check up and thank goodness we did they found 2 major issue under our house and fixed it that day! Very friendly and trustworthy! Good price for the amount of work they ended up doing! Will definitely hire them again!

They replaced all my mother-in-law’s duct on a 2200 square ft older home. They done a outstanding job I highly recommend Brandon and Cole!! Thanks Guys

these guys are very professional and came to our rescue very quickly. . we had to have a new unit and they got it done!! I recommend them to anyone!!

Had Brandon and his crew install new a/c ducting and check out my unit very professional and pleased

Had a great and professional experience with them did a awesome job over exceeded All my expectations. My HVAC has never worked this good before! Thank you again!

Cole & Brandon gave me a quote on Tuesday and completed the job on Friday, very knowledgeable and informative! Great customer service & great guys to do business with, highly recommend! ⭐️⭐️⭐️⭐️⭐️

Professional, quick, reliable, honest, and stands behind their work. Definitely would recommend.

quality work quality equipment quality service 👍🏻👍🏻

Reliable Refrigeration replaced my upstairs HVAC and replaced all the duct work under the house and their team did a wonderful job. Cody and Brandon were prompt in generating a quote and scheduling a date to perform the work. They kept me informed throughout the process. Their team is knowledgeable, friendly, reliable and professional. I highly recommend them to family and friends.

Brandon was extremely quick and responsive to come out and talk about what was going on with my unit. Cole came out, who was quick and willing to get in the attic of my photography studio despite it being almost 130 degrees in there. He ran all the necessary tests for a diagnosis and even though the issue did not end up being with my air unit and instead is an insulation issue, he went back up to confirm pressures and even killed a bunch of spiders for me while he was up there. The entire company has been not only extremely responsive but extremely informative and helpful as well. Everyone was very kind and patient with my questions and concerns and I feel 100% trusting in their judgement and recommendations for the next steps. 10/10 recommend and they will be who I call whenever I need HVAC help again in the future.

Came out at 8:30 at night to get us fixed up in 90 degree weather. Awesome company!

Cole and Brandon came out when I called at the end of the day to make sure me and my family were well taken care of. And very reasonably priced! Super nice and very professional! Highly recommend!

Brandon and Cole installed a whole home purification system and bathroom exhaust fan for me, everything's working excellent. I'd highly recommend them.

We needed new duct work. Reliable Refrigeration came and have us an estimate that was very affordable. They came the next day and did the job. They were very professional and friendly and worked very hard to complete the job. The old duct work was taken away by them and they explained to us what they did and showed us the old duct. The team was amazing, professional and affordable. I will be calling Reliable Refrigeration, LLC for any heading and air conditioning needs in the future. They are also a local company so we support small businesses. If you have any needs I highly recommend them.

“Highly recommend this company! They do excellent work and are always reliable—when you call, they show up.

Highly recommend. They came in a pinch and fixed things quickly, while explaining the process in a way I understood.

On time and professional and found some issues we didn't know we had and fixed that day. Highly recommend!

They came out and fixed our unit. We bought a new thermostat and installation was quick. They ended up finding a bigger issue underneath our house and helped resolve it as well. Greatly recommend this company as they do great work!

I can’t say enough good things about Reliable Refrigeration! After having three different companies come out and still not fix our AC, I was beginning to lose hope. Then Cole showed up — professional, knowledgeable, and genuinely determined to find the issue. He quickly figured out what everyone else missed and had our unit running perfectly in no time! The customer service was outstanding, communication was great, and the whole experience was stress-free from start to finish. I’m beyond thrilled to finally have cold air again and highly recommend Cole and Reliable Refrigeration to anyone needing HVAC service done right the first time!

Brandon and Cole completed all of the HVAC work for my new build home and was great to work with. Very knowledgeable guys who made the entire process easy. I highly recommend Reliable Refrigeration for any of your HVAC needs!

My hvac unit was not running cold air- I called Reliable Refrigeration LLC to come and inspect/repair. They were able to trouble shoot the problem and make adjustments on my unit. They were fast and came early in the morning. They were very reasonably priced and did not try to fear monger into buying something new or spending more money like other hvac companies/contractors. I would recommend using and will tell my family/friends.

Yesterday, before Snowmageddon 2025, we noticed our heat pump completely iced over. The guys arrived around 7 pm and worked for about 2 hours to get us taken care of so our family would be nice & warm through the cold weather & snow! They even reached out to us the next morning (today) to make sure all was well! That was such an appreciated touch! While they were working, they were also happy to chat with my young teen about vocational careers and HVAC specifically. Such a positive influence! Professional ✔️ Friendly ✔️ Affordable ✔️ Fast response time ✔️

I have had a couple of jobs done with these guys. Brandon, Cole and Jason are great to work with and go through extra mile. Cole came out after 8pm during the summer heatwave when my AC wasn’t working and the price was still reasonable. On the next job, Brandon kept in great communication during the job when I couldn’t be there, him and Jason did a tidy job with the pipe work for the natural gas lines in my shop. Will use them again. A++

James and I highly recommend these guys for your HVAC and refrigeration needs. James is proud of how far they’ve come in just a couple years. Good luck, Brandon and Cole!

Cole was awesome he was very professional and I definitely recommend him to anyone he did a great job.